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Get Mail Migration add-on Still need help? Launch our support app to see your options or contact an agent. If you haven't had success moving your mail, you can contact Microsoft support for help. If you want to use another email address as your main one, the add-on will also help you set that up. But the Mail Migration add-on can help you move your email and contacts over to . The add-on automatically moves your email and contacts, and you can keep your current email address. Microsoft doesn't make or support Outlook Express anymore.